Contact us

We love hearing from existing and prospective customers so if you would like discuss having something made entirely bespoke, have any general queries or would just like to discuss your order, please contact us via email, our social channels or telephone using the details below.

So that we may answer you as quickly as possible please note the following:

If your enquiry is regarding an existing order, please remember to include your Order number so that we can respond efficiently.

You can also use our live chat, which is available 24x7 however please note that out of hours and during busy periods our team may not be able to respond immediately, but if you send an email we will able to get back to you immediately during opening hours.

And finally, our Frequently Asked Questions page is a great source of knowledge about what we prepare your gift and how to care for your beautiful infinity roses so that they last at least a year. FAQs are continually being updated due to new questions we received, so even if you've looked before, you may find the answer to your query has already been added to that page.